Customer FAQs

Where do I mail my payment?

Tracir Financial Service, Inc. PO Box 210 Reynoldsburg, Ohio 43068

What methods of payment are accepted?

1. Money Orders
2. Checks
3. Checks by Phone ($5.00 processing fee) for loans serviced by our Ohio Office: 888-737-2622, for loans serviced by our Mississippi office: 866-443-0877 (please have your bank routing and account number ready).
4. MoneyGram: go to any MoneyGram location and use code 1854 with your full Tracir account number to make a payment.
5. Western Union: go to any Western Union facility and use City Code: Brice State Code: OH and please provide your full Tracir account number as reference.
6. Web ACH payments: click here (no fee). (link)
7. Credit Card Payments ($7.95 fee). For loans serviced by our Ohio office: 888-737-2622 option “3” and loans serviced by our Mississippi office: 866-443-0877 option “3”.
8. Recurring Auto ACH – click here to download form. (link) Please complete, sign and mail to PO Box 210 Reynoldsburg, Ohio 43068.

How do I know if my last payment was received?

Please contact customer support – Ohio 888-737-2622 or Mississippi 866-443-0877.

How do I change my billing address or phone number information?

Please contact customer support – Ohio 888-737-2622 or Mississippi 866-443-0877.

I am having financial difficulties; who do I communicate with regarding my dilemma?

Please contact customer support – Ohio 888-737-2622 or Mississippi 866-443-0877. The best thing you can do is keep in contact with us regarding your situation.

How do I get payoff information about my loan?

Please contact customer support – Ohio 888-737-2622 or Mississippi 866-443-0877.

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